The Westin Cape Town Hotel

ex. Arabella Sheraton Grand Hotel

Lower Long St. Convention Square, Cape Town, South Africa, 8000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Westin Cape Town Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

ZAR 100 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Overview

The 5-star The Westin Cape Town Hotel offers bright rooms in proximity to Iziko Rust en Vreugd, Table Mountain and Cape Town Stadium . Residing in a 18-story building, the hotel was opened in 2003 and renovated in 2007.

The property is set in Waterfront in Cape Town that provides fast access to corporations, trade fairs and convention centers as well as a museum, a gallery and a theater. The venue is set within 2 km from Cape Town city center.

There are shopping centers, fairgrounds and a market within a quick reach of the hotel.

Guests can reach The Westin Cape Town Hotel by car from Cape Town International airport in 20 minutes.

Rooms

A spectacular view over the canal welcomes guests to deluxe family connecting king room, executive club single room and club twin room offering LCD TV, heating, an iron with ironing board, a personal computer and a fireplace. Some rooms feature views over Table Mountain and Table Bay. These rooms come with a chic interior and wooden furnishings.

Eat & Drink

Guests are offered a hot buffet breakfast served in the breakfast area. There is a restaurant serving international dishes on site. The spacious bar serves a selection of whiskies, coffee and cognacs. A vibrant area features Biesmiellah and Market on the Wharf within 250 meters of the venue.

Services

Business facilities include a business center, computer rental and a conference room to suit the needs of business travelers.

Relax

Reflex massage, steam baths and facials will ensure guests a relaxing stay. Guests can keep fit with a fitness centre and a gym offered on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at ZAR 100 per day.

The staff at the hotel speaks English, French, Portuguese, Romanian, Afrikaans, Xhosa, Zulu.

Year renovated:   2007.  Number of floors:   18.  Number of rooms:   483.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Water view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Room toiletries

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 

How to reach hotel

hotel The Westin Cape Town Hotel Cape Town location
Show big map »

Hotel Address:

Lower Long St. Convention Square, Cape Town, South Africa, 8000

Get directions
City Center
  • Cape Town
    3700 ft
Airports
Train Stations
  • Cape Town
    2700 ft
  • Esplanade
    1.3 mi
Underground stations
  • Metropolitan Golf Club
    1.4 mi
Restaurants
  • Biesmiellah (cuisine: African, Malaysian)
    700 ft
  • Colcacchio's
    700 ft
Beaches
  • Bloubergstrand Beach
    1800 ft
  • Kommetjie
    1800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    18
  • Number of rooms:
    483

Hotel Awards

South AfricanHOTEL AWARDSRecommendedCape TownThe Westin Cape Town

According to guest reviews, the hotel has been rated as
Best Spa Hotels in South Africa

Use Badge

Rooms and availability

Club King Room
Bed type: King-size bed
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Grand Deluxe Double Room
Bed type: Double bed
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Executive Club Room
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Spa Junior Suite
Bed type: King-size bed
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Deluxe Double Room
Bed type: Double bed or Twin beds
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Deluxe King Room
Bed type: King-size bed
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Executive Double Room
Bed type: Double bed
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Executive Suite
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Deluxe Family Connecting King Room
Bed type: King-size bed
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— Less information+ More information

How to reach hotel

hotel The Westin Cape Town Hotel Cape Town location
Show big map »

Hotel Address:

Lower Long St. Convention Square, Cape Town, South Africa, 8000

Get directions
City Center
  • Cape Town
    3700 ft
Airports
Train Stations
  • Cape Town
    2700 ft
  • Esplanade
    1.3 mi
Underground stations
  • Metropolitan Golf Club
    1.4 mi
Restaurants
  • Biesmiellah (cuisine: African, Malaysian)
    700 ft
  • Colcacchio's
    700 ft
Beaches
  • Bloubergstrand Beach
    1800 ft
  • Kommetjie
    1800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    18
  • Number of rooms:
    483

Hotel Awards

South AfricanHOTEL AWARDSRecommendedCape TownThe Westin Cape Town

According to guest reviews, the hotel has been rated as
Best Spa Hotels in South Africa

Use Badge

The Westin Cape Town Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Popular areas

  • City Center - 3300 ft

Places of interest

  • MyCiTi Station Thibault - 1000 ft
  • MyCiti Bus Stop Foreshore - 1700 ft
  • MyCiTi Station Adderley Street - 1700 ft
  • MyCiTi Station Civic Centre - 1700 ft
  • Nelson Mandela Gateway - 3300 ft
  • Open Top Bus Tour - 3700 ft
  • Two Oceans Aquarium - 3700 ft
  • Malay Quarter - 3700 ft
  • Royal Cape Yacht Club - 4600 ft

Convention centers

  • CTICC - 400 ft
  • Good Hope Centre - 4300 ft
  • Good Hope Centre - 4300 ft

Shopping areas

  • Cape Quarter - 1700 ft
  • Cape Quarter - 1700 ft
  • V&A Waterfront - 4600 ft

Monuments and Landmarks

  • Greenmarket Square - 3000 ft
  • Red Open Top Bus - 3700 ft

Museums

  • Iziko - Slave Lodge Museum - 2700 ft
  • Boo-Kaap Museum - 3700 ft
  • Castle of Good Hope - 4000 ft
  • Castle of Good Hope - 4000 ft
  • Bo-Kaap Museum - 4000 ft
  • District Six Museum - 4300 ft

Parks

  • The Company Gardens - 4600 ft
  • The Company's Garden - 4600 ft

Arboretum, Green spaces, Zoos

  • Two Oceans Aquarium - 3700 ft

Theaters

  • Artscape Theatre - 2000 ft
  • Fugard Theatre - 4300 ft

Public parking

  • Christiaan Barnard Hospital - 3000 ft

Local attractions

  • Iziko South African National Gallery - 1.0 mi
    Government Ave., Cape Town Central
  • Cape Town Stadium - 1.3 mi
    Vlei Road, Cape Town Central
  • Lion's Head - 2.1 mi
    Cape Town CentralSouth Africa
  • Signal Hill - 1.3 mi
    Cape Town CentralSouth Africa
  • Iziko South African Museum and Planetarium - 2.0 mi
    Between Government Avenue and Queen Victoria Street, Cape Town Central

Near the hotel

  • Two Oceans Aquarium - 1000 ft
    Alfred Basin, Dock Road, Cape Town Central
  • Bo-kaap - 1800 ft
    Cape Town CentralSouth Africa
  • Khayelitsha Township - 1800 ft
    Cape Town CentralSouth Africa
  • St. James Beach - 3000 ft
    Cape Town CentralSouth Africa
  • Bloubergstrand Beach - 1800 ft
    Cape Town CentralSouth Africa
  • Kommetjie - 1800 ft
    Cape Town CentralSouth Africa
  • Gold of Africa Museum - 2400 ft
    96 Strand Street, Cape Town Central

Restaurants nearby

  • Biesmiellah - 700 ft

    Address: Lower Loop Street
    Phone: 021 425 9951

    65% likes this, based on 62 reviews
    Cuisine: African, Malaysian

  • Ocean Basket - 800 ft

    Address: Shop 222, Victoria Wharf V & A Waterfront 8001
    Phone: 021 425 1840

    60% likes this, based on 63 reviews
    Cuisine: Mediterranean

  • Mitchell's Brewery - 1000 ft

    Address: Dock Road
    Phone: 021 419 5074

    76% likes this, based on 131 reviews

  • Colcacchio's - 700 ft

    Address: Long

    76% likes this, based on 49 reviews

  • Reuben's at The One & Only Hotel - 1000 ft

    Address: Dock Road
    Phone: +27 21 431 5800

    70% likes this, based on 146 reviews
    Cuisine: African

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    18
  • Number of rooms:
    483

Hotel Awards

South AfricanHOTEL AWARDSRecommendedCape TownThe Westin Cape Town

According to guest reviews, the hotel has been rated as
Best Spa Hotels in South Africa

Use Badge

Hotels nearby

The Westin Cape Town Reviews

Guest reviews are submitted by our customers after their stay at The Westin Cape Town

Average guest rating

8.4out of 10
Superb
Based on 257 reviews

Guest reviews

  • Group of friends
    8.8

    The ease of getting to all areas of the city + the courtsy Bus on to the waterfront was ideal

    A smell of stagnent water at times in the Bar area

  • Single
    8.0

    Excellent breakfast and service from breakfast staff

  • Single
    7.4

    First quality hotel with dedicated employees.

    This is the first time ever that having booked via Booked.net the hotel debits my visa on the day of arrival. This was quite a hefty sum that I intended to pay upon my departure with the perdiems paid to me by my employer after my 12-day stay, but was given no option. They also blocked a sum of 450€ for 'minibar consumptions'. I find this procedure totally unacceptable and abusive. I was given room 321 with a splendid view on the motorway just few meters away from the hotel. Needless to say, the traffic noise was unbearable.

  • Couple
    10.0

    Excellent, excellent, excellent. Staff very friend, we just had a fabulous relaxing time.we would most definitely return to The Westin. Keep up the excellent service.

  • Older travelers
    9.6

    It was like being at home ... rooms beauitful ... separate huge shower fantastic and bedroom and bathrooms very spacious

  • Family with children
    9.6

    The facilities are excelent. The location is excelent (just 10m walk from the va Waterfront) and there is a shuttle every 30m. The room service is very good and not very expensive. The personnal is very polite and always willing to help. There is a Europcar (car rental) desk at the Hotel.

    Children under 12 aren't allowed in the swimming pool.

  • Single
    7.0

    Location is good if you are attending a conference at th CTICC. Good facilities in terms of Gym/Spa. Shuttle service to V&A is a good initiative.

    The in room TV is not very good and housekeeping tends to be inefficient sometimes.

  • Couple
    6.2

    The servivce of the valet staff and restaurant staff was excellent

    The front desk staff were not as forthcoming as they could have been. Seemed a bit indifferent at times.

  • Couple
    9.6

    Stayed here over the weekend. This is a remarkable hotel as far as design, service, comfort and views are concerned. From our room we could see the V&A Waterfront and the new Cape Town stadium. The room and the bathroom is large and the floor to ceiling window is awesome. Breakfast in the Executive Lounge was very good. I highly recommend this hotel to any person who wants a room with a view.

  • Single
    8.2

    The concierge and guest service staff were excellent. Breakfast was also very good.

    The room service was highly variable eg some days ice, chocolates, bottled water was left, others not.

  • Single
    8.2

    The hotel is good in terms of location, product and service. Spacious rooms and good views. Easy accessibility to Waterfront and city centre with Long street in adjacent. Staffs were really freindly. Breakfast was really good..

    The F&B could be improved in terms of dining menus and room service menus. The varieties are very limited and you have no choice but go for the same menu in all the outlets including room service! Being Westin, they could be bit more generous by keeping the 5 star standards of 2 bottles of mineral water, extra bathroom amenities and some welcome letter with simple savouries.. Also the hotel could be bit more lively with some live music or band to entertain and keep the guests with in the hotel rather going out to the adjacent hang outs during night which is quiet unsafe in this country

  • Older travelers
    10.0

    The breakfasts were most enjoyable with a wonderful array of juices and food to choose from.

    The bath towels could have been of a better standard. this has been brought to the attention of the hotel and the matter addressed. the use of the mini bar fridge was very restrictive.

  • Older travelers
    9.6

    I really love the executive club restaurant

    Staff at all level were excellent except at check in or reception one girl was not good

  • Family with children
    7.8

    Friendly and professional staff, very friendly towards babies!

  • Older travelers
    6.2

    The room was large, well equiped, as was the bathroom but a little tired.In general the staff were pleasent and helpful.The breakfast was very good.The spa was also good as was the transfer service to the waterfront.

    The reception when checking in was not the best. We had dinner in the hotel on our last night which was poor in both quality and service. The hotel is in our opinion not suitable for a vacation having no outside lounging areas. It is a conference hotel. The bar and restaurant had no atmosphere which is probably one of the reasons why it had few diners during our stay.

How to reach hotel

hotel The Westin Cape Town Hotel Cape Town location
Show big map »

Hotel Address:

Lower Long St. Convention Square, Cape Town, South Africa, 8000

Get directions
City Center
  • Cape Town
    3700 ft
Airports
Train Stations
  • Cape Town
    2700 ft
  • Esplanade
    1.3 mi
Underground stations
  • Metropolitan Golf Club
    1.4 mi
Restaurants
  • Biesmiellah (cuisine: African, Malaysian)
    700 ft
  • Colcacchio's
    700 ft
Beaches
  • Bloubergstrand Beach
    1800 ft
  • Kommetjie
    1800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    18
  • Number of rooms:
    483

Hotel Awards

South AfricanHOTEL AWARDSRecommendedCape TownThe Westin Cape Town

According to guest reviews, the hotel has been rated as
Best Spa Hotels in South Africa

Use Badge